I don't see the smugness personally. He seems like a very down-to-earth guy to me. To each their own, I can at least see where you're coming from on it.
Still like Doug more than Lindsay even now for their videos. I like her videos, but that's honestly what I think. HOWEVER, I feel like Phelous may be the even more enjoyable film reviewer than even Doug now. His videos make me die of laughter every time.