Private Message FAQs
Posted: December 15th, 2010, 3:12 amHere are a few PM FAQs. Please note, this is sort of a modification/addition to the PM FAQs listed here.
1. Can I block people from sending me PMs?
To block a user from sending PMs to you, click "Rules, folders & settings" in the "Private messages" tab. At the top of that page, under "Add new rule" where it says "If:", select "Sender" in the drop-down menu, then click next. On the next drop-down menu, select "is", and click next. In the text field, type the user's username exactly as it appears on their profile. Copy & paste if you want. In the next drop-down menu, select "Delete message" and then click "Add rule". This will effectively kill communication between the user you're blocking and yourself.
Note: Theses "rules" have lots of different options. They're like "filters" in Gmail. Try adding more!
Note: You cannot block moderators.
If the PM is against our Universal Rules, please report it so moderators can take a look at them! We can only take action if we can see them and we can only see them if you report them!
2. I've reached the maximum number of messages allowed in my inbox! What can I do?
If you want to save your old PMs and keep getting new ones, you can make a new folder by going to "Rules, folders & settings." Then, find "Folder options" and the text field for "Add folder" and type "Archive" or a similar name into the text field. Click "Add".
Go back to your inbox. For every page of your inbox, click "Mark all", select "Move to (the name of your folder)" from the drop-down menu on the lower right and then click "Go". At the end you should have an empty inbox and a new folder with all your old messages in them. Another way of saving your PMs is by using the "Export this view" feature in your inbox. Select "Export as CSV (Excel)" from the drop-down menu and click "Go". That should download a file onto your computer that you can open up with Microsoft Excel or Open Office Calc. Once you've verified that the file is good, you can do the same for all the pages of your inbox.
Once those files are all saved on your computer, you can delete the messages in your inbox in order to get new ones. Warning: We cannot restore any PMs that you delete. Be careful and double check everything before you start saving your PMs this way.
--
We may add more of these as people ask more questions. Feel free to ask questions about PMs in this topic. ^^
1. Can I block people from sending me PMs?
To block a user from sending PMs to you, click "Rules, folders & settings" in the "Private messages" tab. At the top of that page, under "Add new rule" where it says "If:", select "Sender" in the drop-down menu, then click next. On the next drop-down menu, select "is", and click next. In the text field, type the user's username exactly as it appears on their profile. Copy & paste if you want. In the next drop-down menu, select "Delete message" and then click "Add rule". This will effectively kill communication between the user you're blocking and yourself.
Note: Theses "rules" have lots of different options. They're like "filters" in Gmail. Try adding more!
Note: You cannot block moderators.
If the PM is against our Universal Rules, please report it so moderators can take a look at them! We can only take action if we can see them and we can only see them if you report them!
2. I've reached the maximum number of messages allowed in my inbox! What can I do?
If you want to save your old PMs and keep getting new ones, you can make a new folder by going to "Rules, folders & settings." Then, find "Folder options" and the text field for "Add folder" and type "Archive" or a similar name into the text field. Click "Add".
Go back to your inbox. For every page of your inbox, click "Mark all", select "Move to (the name of your folder)" from the drop-down menu on the lower right and then click "Go". At the end you should have an empty inbox and a new folder with all your old messages in them. Another way of saving your PMs is by using the "Export this view" feature in your inbox. Select "Export as CSV (Excel)" from the drop-down menu and click "Go". That should download a file onto your computer that you can open up with Microsoft Excel or Open Office Calc. Once you've verified that the file is good, you can do the same for all the pages of your inbox.
Once those files are all saved on your computer, you can delete the messages in your inbox in order to get new ones. Warning: We cannot restore any PMs that you delete. Be careful and double check everything before you start saving your PMs this way.
--
We may add more of these as people ask more questions. Feel free to ask questions about PMs in this topic. ^^
